Terms & Conditions

Welcome to misspatina.com.

By using this website you agree to the Terms and Conditions set out below.  It is important to read these Terms and Conditions carefully before buying goods from our website.

References in these Terms and Conditions to “we”, “us” and “Miss Patina” are to Miss Patina Ltd, Registered in the UK, company number 7291651, Registered Office: Unit 3 Sidings House, 10 Andre street, London E8 2AA.

We reserve the right to change these Terms and Conditions at any time and any such change will be effective once published on the website and consequently will apply to all new orders.

If you have any questions about any aspects of our website please email us at marketing@misspatina.com

Product Availability

Miss Patina products are subject to availability. If a product becomes out of stock at a time when we receive the order, we will inform you and ask whether you would like an exchange or a refund.

Product Descriptions

The colours shown on our website will vary depending on a range of factors including your computer screen and display settings.

We take reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been miss-published, including prices and promotions.

Product Defects

If you find any defects on our items, please notify us immediately. As we are aware that some people may not be able to open their package immediately, we provide a 48 hour notice time frame.

Discounts and Promotions

Prices are inclusive of VAT.

Please note, discounts cannot be applied after you have made your purchase. To claim your discount please make sure you enter your discount at checkout, we cannot refund your discount amount in retrospect after you have made your purchase.

Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.

Intellectual Property

You acknowledge that all copyright, trade marks, and other intellectual property rights in and relating to the Miss Patina site and our products are owned by, or exclusively licensed to, us. No-one may copy, distribute, show in public or create any derivative work from any of the material which is found on the Miss Patina site unless properly licensed to do so by us.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

– Pay later

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Privacy Policy

We ask you to supply the following information during the ordering process:

Your name, billing address, shipping address, email address, telephone number and credit or debit card details. There is also a ‘newsletter’ on the site which you are able to sign-up to for regular updates on news, sales, special offers etc. We ask you to supply your name and email address.

We use this information for the following purposes:

To send you the product that you have bought, to charge you for the product, to send email or conventional mail to you, to let you know by email of new products or services, to perform statistical analyses of our site and customer profiles.

In addition we employ website cookies to recognize users and to track individual shopping carts through the ordering process.

We do not, under any circumstances provide email addresses to any third party, share the information we track on this site, in any form, with advertisers or other parties, release personal information about any individual visitors.

At your request we will remove you from our newsletter. Please click on the ‘unsubscribe’ link at the foot of the email and follow the prompts to do so.

We do not store credit or debit card information.

Please note we are not responsible for the content or the privacy policies of web sites to which this site may link.

Distance Selling

If you are based in the EU under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order with us provided you give us written notice. Notice can be given any time after your order has been placed, up until 7 working days from the day after you received you order. Notice of contract cancellation under the DSRs must be given in writing to: Miss Patina Ltd., Unit 10 Riverside House, 27-29 Vauxhall Grove, London SW8 1SY or by email to: customercare@misspatina.com.

For orders cancelled under the DSRs, we will issue you with a full refund. However, you will need to return the entire order to us by secure means to ensure it reaches us in good condition, at your own cost. Cancelled orders should be returned to: Miss Patina Ltd., Unit 3 Sidings House10 Andre street, London E8 2AA. All items must be returned unused and in their original condition.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.